Monday, April 4, 2022

BCMH Recognizes Patient Access Week

This week is Patient Access week when the Bates County Memorial Hospital recognizes our registration clerks, patient access representatives, and patient benefit advisors. Many times these members are the first point of contact for our patients, and kindness and warmth is so important for that first impression. 

Often, they help patients who aren't feeling well, or who are feeling apprehensive and need support. Our Patient Access team needs to be efficient, accurate and friendly. 

We commend these goodwill ambassadors in the Access Department for setting the standard of care that all our hospital staff aspires to achieve.
 
Left photo, L-R: Sammy Sendejas and Josie Jennings - Registration Clerks

Photo at right, front row L-R: Abigail Ferril, Patient Benefit Advisor; Kaitlyn Payne, Lead Patient Access Representative; Brandy Moretine, Caelyn Hilty - Registration Clerks. Back Row: Stacy Cantrell, Patient Access Supervisor; Savanna Thompson, Gay Keene - Registration Clerks; Michelle Triebel, Cheryl Bentley - Patient Benefit Advisors; Jessica Knapp, Registration Clerk

Not Pictured: Pam Gray, Kirsten Smith, Jamie Roberts, Lauren Jeter, Vicki Kershner, Mary Jackson and Jewel Burnett.


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