A phone scam targeting utility customers posing as your utility provider may call and insist you are delinquent on your bill. They may threaten to turn off your power if a payment is not made in the next 30 minutes.
Caller ID may even be "spoofed" to make it look like a call from your utility provider. They may even tell you to put the money on a prepaid debit card or gift card and then ask for the card number.
We will never ask for your card information over the phone or ask you to pay with a gift card. Should you have any questions or concerns please give us a call at 660-679-3131 option 2.