PHONE UPGRADE: On Wednesday, August 24, Bates County Memorial Hospital will upgrade its phone systems starting at 3:00 pm with a scheduled completion date at 7 pm.
This upgrade will cause continuous, intermittent interruptions to phone services at the hospital and Family Care Clinics, including issues with receiving and making calls, voicemail access, auto greeting attendants, and sending/receiving faxes.
BCMH apologizes for the inconvenience this may cause to our patients and their families. If you have concerns, please contact our operators prior to 3 pm on Wednesday by calling 660-200-7000 (hospital) or 660-200-3627 (Family Care Clinic scheduling). If you are experiencing an emergency, please call 911.